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  4. WHY BUYING AN ENGAGEMENT RING ONLINE MIGHT NOT BE THE BEST CHOICE
My Best Life in Jewelry

WHY BUYING AN ENGAGEMENT RING ONLINE MIGHT NOT BE THE BEST CHOICE

Published: Feb 26, 2025
WHY BUYING AN ENGAGEMENT RING ONLINE MIGHT NOT BE THE BEST CHOICE
Author: 
Cindy Franchitti
In today’s digital age, it seems like everything is just a click away, including engagement rings. It sounds so simple, doesn’t it? You browse online, find a beautiful solitaire, and boom, you’ve got the perfect ring ready for your proposal. But before you hit the “order now” button, take a moment to think about the bigger picture.

When purchasing a diamond or engagement ring, it's essential to consider whether the jeweler is accredited by the American Gem Society (AGS). Just as doctors must adhere to a code of ethics, reputable jewelers must meet high standards set by the AGS. This accreditation ensures that they are not only knowledgeable but also ethical in their practices.

The AGS accreditation means that a jeweler or gemologist has met rigorous standards in education, ethics, and expertise. AGS-certified professionals are committed to providing accurate and honest information, and helping customers make informed decisions about their jewelry purchases. It also ensures that the jeweler follows ethical practices, preventing misrepresentation or fraud, which is a significant concern when dealing with online retailers that might not have the same level of accountability.

As Robert M. Shipley, the founder of the AGS, said in 1934, "Both knowledge and ethics are necessary to protect the consumer because a knowledgeable gemologist, without ethics, can cheat the customer by misrepresentation, while the most ethical jeweler can innocently mislead the customer because of lack of knowledge." This highlights the importance of both expertise and ethics in the jewelry industry.

While it might seem convenient to skip the in-store experience, there are some serious reasons why purchasing your engagement ring online might not be the best choice. Here’s why:

1. A Good Jeweler Cares About Your Purchase - One of the key advantages of working with a local jeweler is that they genuinely care about making sure you’re happy with your engagement ring. A reputable jeweler isn’t just trying to make a sale—they want you to walk away feeling confident in your decision. They’ll take the time to explain the details, answer your questions, and ensure the ring fits your vision and budget. This level of personalized care is hard to come by when you’re shopping online.

Moreover, good jeweler will be there for you long after the purchase. It’s recommended that you have your engagement ring checked every 6 to 12 months to ensure the prongs are secure and the diamond is safe. Regular check-ups can help prevent any issues down the line and give you peace of mind. However, many jewelers are now starting to turn down customers who bought their rings online for repairs. Why? Because if a ring wasn’t purchased from them, they can’t guarantee the quality of the setting or stone.

So, think about the reality: you’re trusting an online retailer to sell you a high-quality ring, but then, when something goes wrong, you turn to your local jeweler to fix it. Does that really make sense? Local jewelers work hard to establish trust and offer long-term support, and they’re there for you when you need maintenance, resizing, or repairs. Plus, any reputable jeweler will work with you to meet your budget, without compromising on quality. Why not trust them from the beginning for the whole process?

2. The Fit Matters More Than You Think - Even if you have your heart set on a 2-carat solitaire, how will it fit on her finger? A ring might look beautiful in photos, but you can’t judge how it will sit in real life. Questions about the height, width, and comfort of the ring, as well as whether it will pair well with the wedding band, are hard to answer without seeing it in person. Unfortunately, online shopping doesn’t give you the opportunity to physically try on or test how the ring fits with your partner’s finger and style.

3. The Setting Could Be Off - When considering the size and clarity of the stone, the setting is just as crucial. A poorly set stone can be a security risk—it could shift, become loose, or even fall out. This is something you cannot verify online. Shopping in-store allows you to inspect the craftsmanship firsthand and ensure the stone is securely placed within the setting and that the setting style aligns with your vision. When buying online, you don’t have the chance to assess this key aspect of the ring’s design.

4. What Happens If You’re Not Happy with the Ring? - It’s easy to click "buy" and hope for the best, but what if the ring doesn’t meet your expectations upon arrival? Whether it’s the wrong size, or the stone doesn’t look as dazzling as you anticipated, returning the ring can be a hassle. The shipping process, waiting for a response, and hoping for a satisfactory replacement can take weeks. If the replacement doesn’t live up to your expectations either, you could be left feeling frustrated. The lack of personalized service and the difficulty of ensuring quality from online retailers can add unnecessary stress to what should be a joyous occasion.

Buying an engagement ring online can add unnecessary stress to what should be a joyous occasion. An engagement ring is a lifetime symbol of love and commitment, making it a decision that deserves more than a quick click. It's not just about the stone’s cut, clarity, and color—it's about how the ring feels, how it fits with your partner's style, and how it will stand the test of time. Choosing a ring is also an emotional process, as it marks a significant moment in your life. Online shopping risks losing that emotional connection, making it hard to fully experience the personal, meaningful aspect of this important decision.


In conclusion, while buying an engagement ring online may seem convenient, it often sacrifices the quality and personal experience that should accompany such an important purchase. An engagement ring is a lifelong symbol of love, and choosing the right one should be a thoughtful and meaningful experience. To ensure it truly reflects your commitment, take the time to visit a trusted jeweler, work with an expert, and select a ring that meets all your expectations. Don’t rush the process—make this decision with care so the ring becomes the perfect symbol of your love, today and forever.
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